Privacy Policy

Effective date: June 1, 2025

AIGA LLC (“AIGA,” “we,” “our,” or “us”) operates the BedrockOS construction operations platform (the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you access or use the Service.

1. Information We Collect

Account and Organization Data

When you create an account or your organization is provisioned on BedrockOS, we collect:

Name, email address, and job title
Organization name, address, and billing information
Role and permission assignments within your organization

Operational Data

As you use the Service, we collect data you enter or upload, including:

Project information, schedules, and work orders
Equipment records, maintenance logs, and inspection reports
Personnel and crew assignments
Contracts, subcontracts, and associated documents
Daily field reports, pour schedules, and safety records
Photos, files, and attachments you upload

Usage and Technical Data

We automatically collect certain technical information when you use the Service:

IP address, browser type, and device information
Pages visited, features used, and actions taken within the Service
Log data and error reports
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Authenticate users and enforce access controls
Process transactions and send billing-related communications
Send operational notifications (e.g., work order updates, alerts)
Respond to support requests and troubleshoot issues
Detect and prevent fraud, abuse, or security incidents
Generate aggregated, anonymized analytics about Service usage
Comply with legal obligations

We do not sell your personal information or operational data to third parties. We do not use your data to train AI models without your explicit consent.

3. Data Sharing and Disclosure

We may share your information only in the following circumstances:

Within your organization: Users within your organization can access data according to their assigned roles and permissions.
Service providers: We use trusted third-party vendors (e.g., cloud infrastructure, payment processors) who process data on our behalf under data processing agreements.
Legal requirements: We may disclose information if required by law, court order, or to protect the rights and safety of AIGA, our users, or the public.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your account and operational data for the duration of your subscription and for a reasonable period thereafter to allow for data export and legal compliance. You may request deletion of your data by contacting us. Certain data may be retained as required by law or for legitimate business purposes (e.g., billing records).

5. Security

AIGA uses industry-standard security measures to protect your data, including encryption in transit (TLS), encryption at rest, role-based access controls, and audit logging. File uploads are scanned for malicious content prior to storage. Despite these measures, no system is completely secure — we encourage you to use strong passwords and report any suspected security issues promptly.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal information
Object to or restrict certain processing activities
Data portability (receive your data in a structured, machine-readable format)

To exercise any of these rights, contact us at privacy@aigaai.com. We will respond within 30 days.

7. Cookies

We use session cookies required for authentication and functionality. We do not use third-party advertising cookies. You can configure your browser to block cookies, but doing so may prevent you from using the Service.

8. Children's Privacy

The Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a prominent notice in the Service at least 14 days before the change takes effect. Your continued use of the Service after the effective date constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

AIGA LLC
privacy@aigaai.com